Frequently Asked Questions
Are your products safe for my sensitive skin? Yes! Mountain Green was founded 20 years ago with the specific goal of providing “skin sensitive” products to people. Since then, we have expanded our line of products, but always with skin sensitivity in mind. Our products are formulated only with the gentlest surfactants, and no harsh chemicals or perfumes that might irritate sensitive skin.
Are your products biodegradable? Yes, all of our products are plant-based with no harsh chemicals; therefore, they biodegrade quickly with minimal environmental impact.
Can your dryer sheets be used more than once? Do they disintegrate in the dryer or do they need to be thrown away? Our dryer sheets are a woven, microfiber cloth. They do not disintegrate in the dryer, but they can only be used once to soften and remove static in the dryer. After that, they make a great dusting cloth until you wish to toss them.
Why should I buy the refill pouch? The refill pouch uses 85% less energy and plastic to create than another bottle. By buying a refill pouch, not only can you reduce and recycle, you are also reusing your bottle! It’s a better way to ship and store the product. It also costs less and is a great value!
Are your products suitable to use in a HE front loading machine? Yes, all of our products are formulated for use in both standard and high efficiency machines, and are low sudsing.
Are your products considered vegan? Yes! We never use animal products or animal testing in any of the products we make. They are also wheat/gluten free.
I have a problem with static in my dryer even when I use a dryer sheet – any suggestions? It is important to make sure that you do not overload your dryer, or over-dry your clothes. We always recommend putting the dryer on the “regular dry” setting and then adding more time if needed. Letting them tumble around while already dry leads to excessive static build-up, and undoes the work of any fabric softener or dryer sheet you may have used. It also wastes energy.Do your products contain phthalates? No, none of our products contain phthalates.
Are your products wheat/gluten free? Yes, our products are corn and coconut based.